Empathy in Medicine Initiative delivers free, privacy-first clinical communication tools that fit real 
workflows. 
https://empathyinmedicine.org/

Use printable scripts, checklists, and training resources across primary care, emergency/urgent care, 
pediatrics, telehealth, and long-term care—without extending visit length.

☑️ Free Clinical Toolkit & Scripts
Printable PDFs and ready-to-use phrases designed for everyday visits. Choose full-color, low-ink, 
large-print, or pocket-sized formats—ideal for fast implementation and consistent patient experience.

☑️ Popular downloads to start today
• 30-Second Opening Script: set a warm, empathetic tone fast
• Teach-Back Checklist/Card: confirm understanding without condescension
• “What Matters to Me” Card: capture patient values, fears, and priorities
• Caregiver Question Prompts: support families in participating effectively

☑️ Professional Training + Certification
A self-paced 15-module course (~2 hours) with a 30-question exam (pass ≥85%). Earn EIMI Trained status 
with a verifiable digital credential, unique ID for verification, LinkedIn-ready profile add, and a 
downloadable certificate PDF—plus lifetime access to review modules.

☑️ Pilot-in-a-Box (Implementation Kit)
A practical 4-week rollout plan with surveys, templates, and measurement tools—so teams can launch, 
learn, and improve with minimal friction.

☑️ How it works
• Download tools instantly
• Use in practice with existing workflows
• Measure impact with anonymous feedback tools

☑️ Clinical safety & privacy (built-in)
No medical advice. Privacy-first and local use: no patient identifiers collected—only organization-level 
usage stats. Not affiliated with any hospital; each site is responsible for local compliance.

Make every visit clearer, calmer, and more human—starting with one small script. 

Create your free account, download the toolkit, and begin training today. Get access now and start using free 
tools in your next clinic session.
https://empathyinmedicine.org/

Small communication shifts can change a patient’s entire experience. Help scale these free, privacy-first tools.
Volunteer now • Lead a chapter • Apply now • Partner with us (clinics/organizations)
https://empathyinmedicine.org/

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